FREQUENTLY ASKED QUESTIONS
Milano Trade-in offer FAQ
Q. Can I combine my $100 Trade-In credit with my $50OFF/Free PreCut coupon? A. Yes.
Q. Can I trade in multiple wigs? A. You may use only one trade in credit per wig purchased. You may use multiple tradeins for multiple wigs.
Q. Does the condition of the wig matter? A. No. As long as it's a Milano Wig.
Q. Can I trade in my wig now and use the $100 credit in the future? A.No. The trade-in of your old wig and the purchase of your new wig are part of one simultaneous transaction.
Q. Can I apply my trade-in credit to a wig I already purchased? A. No. The trade-in of your old wig and the purchase of your new wig are part of one simultaneous transaction.
Q. Is the Trade-In promotion available only at sale events? A.No. It can be done any time prior to April 30, 2014
Q. Can I trade in my wig at any Milano retailer? A.Yes.
Q. Can I use my $100 Trade-In credit for an online purchase? A.No. Trade-in credit applies at Milano retailers only.
Q. Can my trade-in be used for any Milano wig? A.The $100 trade-in credit may be used for the purchase of any new Milano Wig except for Revive wigs or Clearance items.
Q. Can I receive $100 cash for my wig? A. No. The $100 trade-in credit can only be used towards the purchase a new Milano wig.
Q. What do you do with my trade-in wig? A.Milano will use the trade-in wigs to evaluate ways to improve the quality and production process of future wigs.
Q. Does my new wig need to be the same style as my trade-in wig? A. No. You may use your $100 trade-in credit for any new Milano Wig.
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